Douglas S. Diggle, MBA

Experience. Expertise. Excellence. Execution.

Welcome

C-Suite Leadership

Management Consulting

Change Management

Business Consulting

Leadership Development

Pricing Strategy

Brand Marketing

Growth Marketing

Licensed Ship Broker

Panel Speaker

C-Suite Succession

The Sales Hunter

Douglas Diggle Headshot Image without Background

INDUSTRY KNOWLEDGE

Experienced leading high-performing global organizations with substantial cruise ship, offshore, tourism, airline, travel, hospitality and private equity experience.

Years experience
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Company Advisor
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Countries Traveled
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Ship dry-docks
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University Degrees
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YEARS ATTENDING SEATRADE
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LinkedIn
Followers
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Mergers & Acquisitions
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Private Equity Solutions
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US Passports & TWIC issued
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Diggle Scholarship Awards
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Harvard Certificate Awards
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US Gov. MRO Black Swans
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Fortune 500 Leadership
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Travel Solutions Created
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ABOUT DOUGLAS

Experienced leading high-performing global organizations with substantial cruise ship, offshore, tourism, airline, travel, hospitality and private equity experience. Led industry projects and contracts for 60+ Companies in 35 Countries, I leverage my industry experience and expertise to guide organizations to accomplish their objectives. Global perspective in managing organizations, by having significant travel experience to 87 countries. 

I help owners, boards, CEO’s, leadership teams and Fortune 500’s of diverse companies and organizations on topics ranging from navigating disruption, recovery, global sales, product innovation, performance, P&L, revenue growth and mergers and acquisitions. Experienced in business owner relations through outstanding relationships, presentation and communication skills.  

A hospitality, cruise ship, maritime, travel, tourism, retail, start-up executive with broad experience in best-in-class multi-unit leadership, general business functions such as global sales, marketing, human resources, private equity, finance, operations, customer service, and value creation. 

Extensive global team leadership, operations management and product sales experience as Product Head at Royal Caribbean; SVP at Siemens; VP at Lufthansa; CTO of Air-Sea and IT Dept. Head at the Federal Reserve. Large industry projects for 60 companies in 30 Countries.

Experienced in government contracts, and senior executive relations through outstanding relationships and communication skills. A purple squirrel with a global perspective in managing diverse international organizations, by having significant travel experience to 87 countries.

We are a group of dedicated executives whom others can count on. When we accept a deadline, a challenge or task, we do our absolute best to respect our promises and follow the statement of work. We are always transparent and straightforward. Every day, we demonstrate how reliable we are and how trusting each other is key for our success.

We work with passion. We share this passion with our clients and partners. We have a spark in our eyes when we speak about our solutions, and how we help our clients. We feel part of the success of the brands we serve. Making an impact for our clients is the ultimate goal we all have in mind regardless of our title, duties or seniority. Our desire to see our clients succeed is of paramount importance.

We refuse to settle for the status quo. We promote innovation and both our structure and mindset are open to new ideas. We encourage our team to take risks, assessing trial and errors, to try a new approach and learn along the way. Boldness is what makes the DNA of Across Oceans Group, what made and what will make our growth and success.

The environment in which International brands operate has dramatically changed in recent times. Customers are more sophisticated, and more knowledgeable about brands. Knowledge raises the bar for expectations, which makes customers a lot more demanding. Customer values towards self-expression, assertiveness, and individuality has evolved. The emergence of new customers, like Millenials, has placed strong emphasis on experience. Across Oceans Group insights help brands get a better understanding of what customers need, want and expect from the purchasing experience, digital and social media. We help international and premium brands deliver the customer experience, maintain relevant and meaningful dialogue with their customers that ultimately increase conversion rate loyalty.

As part of our commitment to social responsibility, Across Oceans Group is a proud partner of Cruise Shipping Association, the largest international charity dedicated to crew member welfare. CSA’s vision is to unify the millions of crew members and corporate office shoreside employees together to network, educate, and promote advancement in each individual’s career while discussing the common interests. One million dedicated employees make the cruise and shipping industry a $117 billion trade. http://cruiseshippingassociation.com/

We are a group of dedicated executives whom others can count on. When we accept a deadline, a challenge or task, we do our absolute best to respect our promises and follow the statement of work. We are always transparent and straightforward. Every day, we demonstrate how reliable we are and how trusting each other is key for our success.

We work with passion. We share this passion with our clients and partners. We have a spark in our eyes when we speak about our solutions, and how we help our clients. We feel part of the success of the brands we serve. Making an impact for our clients is the ultimate goal we all have in mind regardless of our title, duties or seniority. Our desire to see our clients succeed is of paramount importance.

We refuse to settle for the status quo. We promote innovation and both our structure and mindset are open to new ideas. We encourage our team to take risks, assessing trial and errors, to try a new approach and learn along the way. Boldness is what makes the DNA of Across Oceans Group, what made and what will make our growth and success.

The environment in which International brands operate has dramatically changed in recent times. Customers are more sophisticated, and more knowledgeable about brands. Knowledge raises the bar for expectations, which makes customers a lot more demanding. Customer values towards self-expression, assertiveness, and individuality has evolved. The emergence of new customers, like Millenials, has placed strong emphasis on experience. Across Oceans Group insights help brands get a better understanding of what customers need, want and expect from the purchasing experience, digital and social media. We help international and premium brands deliver the customer experience, maintain relevant and meaningful dialogue with their customers that ultimately increase conversion rate loyalty.

As part of our commitment to social responsibility, Across Oceans Group is a proud partner of Cruise Shipping Association, the largest international charity dedicated to crew member welfare. CSA’s vision is to unify the millions of crew members and corporate office shoreside employees together to network, educate, and promote advancement in each individual’s career while discussing the common interests. One million dedicated employees make the cruise and shipping industry a $117 billion trade. http://cruiseshippingassociation.com/

EXTENSIVE EXPERTISE

Global leaders come to me to solve industry defining challenges and capture their greatest opportunities. In 2007 I founded Across Oceans Group as the McKinsey, Boston Consulting Group and Bain of the Leisure and Travel Industry focusing on the Cruise Industry, Maritime Solutions, Aviation, Offshore Duty-Free and Hospitality.

Sophisticated Expertise

Far far away, behind the word mountains, far from the countries and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

Take The right steps to enter the archipelago

Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
MILESTONES
Awarded National Eagle Scout Award with Silver Palm by US President George Bush
Awarded National Eagle Scout Award with Silver Palm by US President George Bush
1991
Awarded The National Military Drum Major Award Presented at The Citadel College
Awarded The National Military Drum Major Award Presented at The Citadel College
1993
Hargrave Military Academy
Military Drum Major at Hargrave Military Academy in Virginia
1994
Oakland University
Oakland University
1997
University of Central Florida
University of Central Florida
1999
Northern Trust Bank
Northern Trust Bank
2000
Federal Reserve
2002
Royal Caribbean Group
2004
Lufthansa Systems Building
● Created a new Cruise Line Division for AIVT LSY Americas, Hospitality, Cruises & Maritime Solutions

● CIO Panel Speaker Mr. Diggle at SeaTrade Miami for "Telecommunications & IT at Sea" discussing new maritime technology for a 400 person audience.
2008
Jos. L. Meyer Papenburg
● Established new Lufthansa Group Contacts with Celebrity Cruises, Disney Cruises, Royal Caribbean Group, Meyer Shipyard, The Yachts of Seabourn and AIDA German Cruises.

● Joined SeaKeepers Society to support the yacht program of scientist-led expeditions and vessels of opportunity.

● Creation of Royal Caribbean & Holland America's mobile warehousing Motorola IT/SW solution, including email reporting sent for each shipment leaving for the vessels.

● Sold $12M of technology and software solutions including VoIP for Celebrity Cruises Solstice, Equinox & Eclipse.
2009
Disney Cruise Ship
● Created new WiFI VSAT with Beamforming Technology and Tested on US Military Ships and Cruise Ships

● Advisor at Royal Caribbean Next Generation Boarding technology and software for End-To-End Ports and Baggage

● Awarded Lufthansa's Best of International Sales for New Cruise Line & Marine Clients

● Sold $5M of public screens, telephony technology solutions & ITV software for 3 Yachts of Seabourn.

● Sold $3M HVAC cabin controls for Disney saving the Fantasy & the Dream over $1M ROI of fuel yearly.
2010
Siemens Hamburg
● Created CMT (Communications Media Technology) for Siemens Hamburg for Cruise Lines & Maritime

● Siemens created Media4Cruises and MOGIS4Cruises for in-cabin controls & cruise Guest Mobile Apps.

● InterGlobe Technologies working from India created new accounts and logos for Princess, Holland and Carnival

● Expanded new radio technology WiFi that allows real-time connections on aircrafts and moved this technology to cruise vessels and to offshore oil rigs for connectivity.

● USN pilot testing beam-forming from land based objects for turbulent environments at sea using a plethora of low-earth-orbit (LEO) satellites.

● Brought the first ever hand sanitizer system to the cruise industry and ports that was "not flammable" also the first to effectively kill the Norwalk virus.
2011
Palm Beach Gardens
● Opened the 2nd office in Palm Beach Gardens, Florida to service new clients based in Orlando.

● SVP and Consultant for Security Information Control Systems - A-Pass, Maritime & Cruise Line

● Consultant for Burj Al Arab working in Dubai's most iconic hotel Jumeirah & QE2 Cruise Vessel

● Planned emergency exercise with various government agencies including NEMA, FBI, DoD, DHS and USCG.

● Disney assignment testing boat drill mustering and software / hardware for evacuation with product development.

● We helped our Florida client receive the '2012 Supplier of the Year' at SeaTrade Cruise Global Insider Awards for our development of safety applications for Disney Cruise Lines.
2012
Black Swan
● Led Operation Black Swan a full-scale Cruise MRO (Mass Rescue Operation) in the Bahamas

● Created Passenger E-Mustering Software & Single-Tap Tablet for Disney Cruise Lines
2013
Cruise Line VSAT
● Created 4 new clients for IGT working from Gurgaon India with Princess, Holland, Seabourn and Carnival

● CTO for TruePath overseeing groundbreaking Cruise Line VSAT, WiFi software & Air/Sea wireless solutions.

● Developed man overboard a (MOB) perimeter sensor network and sophisticated infrared tracking day/night vision cameras with onboard radar equipment.
2014
Aviation R&M
● Created CSA Cruise Shipping Association ™ to promote the interests of crew members and shore side employees

● Created SCS Substitute Custodian Services for consulting services for cruise vessels with liens and judgements

● Advisor for public tracking and gangway development for offshore technology and cruise lines with Security Identification Systems Corporation.

● Developed a new Aviation R&M (repair and maintenance) software system development with a table-top charging station for our airline partner.
2015
Black Swan
● Led Operation Black Swan a full-scale Cruise MRO (Mass Rescue Operation) in Hawaii
2016
Carnival Cruise Line
● Provided the award to Christine Duffy the President of Carnival Cruise Line during the United States Coast Guard 7th district Florida Dinner Committee.

● Panel Speaker in Philippines for Cruise Connect discussing technology, training & safety at sea, and crew well-being.

● Panel Speaker in Barcelona for Cruise Connect discussing technology, training & safety at sea, and crew well-being.
2017
PPG Industries
● Consultant for PPG Industries. Maritime Head for Protective Marine Paints and Cruise Line Coatings.

● Developed new Duty-Free Retail locations for several Airports and at Cruise Ports internationally
2018
Cole Haan
● Developed a new global sales partnership with Shoes for Crews and Cole Haan together and new lifestyle products.

● Performed POC (proof of concept testing) onboard for the first evidence-based training system designed to significantly reduce the spread of harmful pathogens, infectious disease, and bacterial infections, by ensuring the highest standards of hand hygiene practice. (This PoC was before COVID-19).

● Developed cutting edge innovative pool deck furniture for cruise ship decks with integrated new guest security lockers.

● Attended 2019 International WorkBoat as Across Oceans Group expanded into the Oil & Gas industry and started doing client work on offshore platforms.
2019
Cole Haan Shop
● AOG opened 4 of the Cole Haan GRANDSHØP's a new retail experience in Panama City Panamá, Dominican Republic, Medellín, Colombia, and Costa Rica.

● Launched a e-commerce platform for the first time in developing regions during the impact of the COVID-19 pandemic, allowing clients and distribution partners to enjoy online revenues when stores closed during the pandemic.

● Created brand new safety footwear with Shoes for Crews for crew members and sold to Cruise lines, Whole Food Grocery & American Airlines. ● Opened a new Company Headquarters in Palm City (Stuart area), Florida and closed the Palm Beach Gardens, Florida office.
2020
cruise lines & river vessel
● AOG switched gears handled the buying and selling of existing cruise lines & river vessels in the secondary market.

● After 10 months, we negotiated all terms, vessel inspections, P&L's for 2 explorer class vessels and 2 river vessels.
2021
Across Ocean Groups
● AOG celebrates its 15th year. We have helped dozens of institutions, businesses, and governments to see the world differently and discover opportunities never imagined.

● The cruise industry is one of the most exciting and fastest-growing segments in the maritime industry. $12 billion in cruise new-builds in adding another 45,000 berths. Each year 20+ new ships come into service.

● Bridged the world's first cordless electrostatic sprayers from the airlines and the airports into the cruise line industry. Our team focused on this client and new product to help guests feel safe to cruise. Our clients move faster in adapting to COVID to gain market share. Innovation and ambition to "keep pivoting" are our client's key to a profitable post-crisis performance in a changing world.
2022
Across Ocean Groups Management Consulting
● Our 20th year attending SeaTrade Cruise Global located in Miami Beach supporting the industry and global partners.

● It is estimated that 50 Billion will be spent on an order book of 77 new cruise ships and passenger vessels until 2027.

● We facilitate the best in class solutions between owners, vendors, and suppliers for cruise lines, maritime corporations, aviation operators, offshore platforms, shipboard hotel operators, guest ports, and air/sea duty-free travel retail.
2023

What people say about MY SERVICES

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast of the Semantics.

Let's discuss your projects now
Phase 1: Get in touch with us:

General Inquiries

Client Mail, Packages & Paperwork:

(AOG) Across Oceans Group, Inc.
700 SE Becker Road # 100
Port Saint Lucie, Florida 34984 USA

Email Us & Join Our Social Media:

Answering Service: (561) 325-9522
douglas.diggle@acrossoceansgroup.com
We will respond to you within 48 hrs.

We Work From 2,200+ Locations:

www.regus.com/en-us/office-space
We use Regus Meeting Offices to
be near our clients & assignments.

Press Releases, Media & News Articles

MILESTONES
1991
1993
1994
1997
1999
2000
2002
2004
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
2022
2023
2024
Awarded National Eagle Scout Award with Silver Palm by US President George Bush
Awarded National Eagle Scout Award with Silver Palm by US President George Bush
Awarded The National Military Drum Major Award Presented at The Citadel College
Awarded The National Military Drum Major Award Presented at The Citadel College
Hargrave Military Academy
Military Drum Major at Hargrave Military Academy in Virginia
Oakland University
Oakland University
University of Central Florida
University of Central Florida
Northern Trust Bank
Northern Trust Bank
Federal Reserve
Federal Reserve
Royal Caribbean Group
Royal Caribbean Group
Across Oceans Group
● After being Head of Technology at the Federal Reserve, and the Head of Product Development at Royal Caribbean & Celebrity Cruises, our Founder Douglas Diggle created Across Oceans Group to navigate cruise lines, commercial maritime, technology innovation, aviation products & hospitality for vendors, suppliers, and buyers.

● Across Oceans Group™ a Global Management Consulting opened it first office location on East Flagler Street in the Historic Alfred I. duPont Building.

● Helped with a new Cruise Line Division for Lufthansa AIVT LSY Americas, Hospitality, Cruises & Maritime Solutions.

● Shipyard team for $55M Century dry-dock by adding balconies, suites, staterooms for Celebrity Cruise Lines.
Lufthansa Systems Building
● Created a new Cruise Line Division for AIVT LSY Americas, Hospitality, Cruises & Maritime Solutions

● CIO Panel Speaker Mr. Diggle at SeaTrade Miami for "Telecommunications & IT at Sea" discussing new maritime technology for a 400 person audience.
Jos. L. Meyer Papenburg
● Established new Lufthansa Group Contacts with Celebrity Cruises, Disney Cruises, Royal Caribbean Group, Meyer Shipyard, The Yachts of Seabourn and AIDA German Cruises.

● Joined SeaKeepers Society to support the yacht program of scientist-led expeditions and vessels of opportunity.

● Creation of Royal Caribbean & Holland America's mobile warehousing Motorola IT/SW solution, including email reporting sent for each shipment leaving for the vessels.

● Sold $12M of technology and software solutions including VoIP for Celebrity Cruises Solstice, Equinox & Eclipse.
Disney Cruise Ship
● Created new WiFI VSAT with Beamforming Technology and Tested on US Military Ships and Cruise Ships

● Advisor at Royal Caribbean Next Generation Boarding technology and software for End-To-End Ports and Baggage

● Awarded Lufthansa's Best of International Sales for New Cruise Line & Marine Clients

● Sold $5M of public screens, telephony technology solutions & ITV software for 3 Yachts of Seabourn.

● Sold $3M HVAC cabin controls for Disney saving the Fantasy & the Dream over $1M ROI of fuel yearly.
Siemens Hamburg
● Created CMT (Communications Media Technology) for Siemens Hamburg for Cruise Lines & Maritime

● Siemens created Media4Cruises and MOGIS4Cruises for in-cabin controls & cruise Guest Mobile Apps.

● InterGlobe Technologies working from India created new accounts and logos for Princess, Holland and Carnival

● Expanded new radio technology WiFi that allows real-time connections on aircrafts and moved this technology to cruise vessels and to offshore oil rigs for connectivity.

● USN pilot testing beam-forming from land based objects for turbulent environments at sea using a plethora of low-earth-orbit (LEO) satellites.

● Brought the first ever hand sanitizer system to the cruise industry and ports that was "not flammable" also the first to effectively kill the Norwalk virus.
Palm Beach Gardens
● Opened the 2nd office in Palm Beach Gardens, Florida to service new clients based in Orlando.

● SVP and Consultant for Security Information Control Systems - A-Pass, Maritime & Cruise Line

● Consultant for Burj Al Arab working in Dubai's most iconic hotel Jumeirah & QE2 Cruise Vessel

● Planned emergency exercise with various government agencies including NEMA, FBI, DoD, DHS and USCG.

● Disney assignment testing boat drill mustering and software / hardware for evacuation with product development.

● We helped our Florida client receive the '2012 Supplier of the Year' at SeaTrade Cruise Global Insider Awards for our development of safety applications for Disney Cruise Lines.
Black Swan
● Led Operation Black Swan a full-scale Cruise MRO (Mass Rescue Operation) in the Bahamas

● Created Passenger E-Mustering Software & Single-Tap Tablet for Disney Cruise Lines
Cruise Line VSAT
● Created 4 new clients for IGT working from Gurgaon India with Princess, Holland, Seabourn and Carnival

● CTO for TruePath overseeing groundbreaking Cruise Line VSAT, WiFi software & Air/Sea wireless solutions.

● Developed man overboard a (MOB) perimeter sensor network and sophisticated infrared tracking day/night vision cameras with onboard radar equipment.
Aviation R&M
● Created CSA Cruise Shipping Association ™ to promote the interests of crew members and shore side employees

● Created SCS Substitute Custodian Services for consulting services for cruise vessels with liens and judgements

● Advisor for public tracking and gangway development for offshore technology and cruise lines with Security Identification Systems Corporation.

● Developed a new Aviation R&M (repair and maintenance) software system development with a table-top charging station for our airline partner.
Black Swan
● Led Operation Black Swan a full-scale Cruise MRO (Mass Rescue Operation) in Hawaii
Carnival Cruise Line
● Provided the award to Christine Duffy the President of Carnival Cruise Line during the United States Coast Guard 7th district Florida Dinner Committee.

● Panel Speaker in Philippines for Cruise Connect discussing technology, training & safety at sea, and crew well-being.

● Panel Speaker in Barcelona for Cruise Connect discussing technology, training & safety at sea, and crew well-being.
PPG Industries
● Consultant for PPG Industries. Maritime Head for Protective Marine Paints and Cruise Line Coatings.

● Developed new Duty-Free Retail locations for several Airports and at Cruise Ports internationally
Cole Haan
● Developed a new global sales partnership with Shoes for Crews and Cole Haan together and new lifestyle products.

● Performed POC (proof of concept testing) onboard for the first evidence-based training system designed to significantly reduce the spread of harmful pathogens, infectious disease, and bacterial infections, by ensuring the highest standards of hand hygiene practice. (This PoC was before COVID-19).

● Developed cutting edge innovative pool deck furniture for cruise ship decks with integrated new guest security lockers.

● Attended 2019 International WorkBoat as Across Oceans Group expanded into the Oil & Gas industry and started doing client work on offshore platforms.
Cole Haan Shop
● AOG opened 4 of the Cole Haan GRANDSHØP's a new retail experience in Panama City Panamá, Dominican Republic, Medellín, Colombia, and Costa Rica.

● Launched a e-commerce platform for the first time in developing regions during the impact of the COVID-19 pandemic, allowing clients and distribution partners to enjoy online revenues when stores closed during the pandemic.

● Created brand new safety footwear with Shoes for Crews for crew members and sold to Cruise lines, Whole Food Grocery & American Airlines. ● Opened a new Company Headquarters in Palm City (Stuart area), Florida and closed the Palm Beach Gardens, Florida office.

cruise lines & river vessel
● AOG switched gears handled the buying and selling of existing cruise lines & river vessels in the secondary market.

● After 10 months, we negotiated all terms, vessel inspections, P&L's for 2 explorer class vessels and 2 river vessels.
Across Ocean Groups
● AOG celebrates its 15th year. We have helped dozens of institutions, businesses, and governments to see the world differently and discover opportunities never imagined.

● The cruise industry is one of the most exciting and fastest-growing segments in the maritime industry. $12 billion in cruise new-builds in adding another 45,000 berths. Each year 20+ new ships come into service.

● Bridged the world's first cordless electrostatic sprayers from the airlines and the airports into the cruise line industry. Our team focused on this client and new product to help guests feel safe to cruise. Our clients move faster in adapting to COVID to gain market share. Innovation and ambition to "keep pivoting" are our client's key to a profitable post-crisis performance in a changing world.
Across Ocean Groups Management Consulting
● Our 20th year attending SeaTrade Cruise Global located in Miami Beach supporting the industry and global partners.

● It is estimated that 50 Billion will be spent on an order book of 77 new cruise ships and passenger vessels until 2027.

● We facilitate the best in class solutions between owners, vendors, and suppliers for cruise lines, maritime corporations, aviation operators, offshore platforms, shipboard hotel operators, guest ports, and air/sea duty-free travel retail.
Douglas Diggle
● AOG is now a Broker. Florida licensed and bonded broker # 12272.

● Supported GE Transportation to expand into new markets including dredging, river tugs, harbor tugs, ATBs, ferries, and medium-sized cruise ships. Cruise Ships can install up to 6 engines 16V250MDC. 4.3MW each, 25.8 MW. 450 ft 15,000-20,000 dead weight tons.